Privacy Policy

When you place an order or browse our store, we may collect the following:

• Name, email address, phone number, and shipping/billing address
• Payment information (processed securely — we never store full card numbers)
• Order history and purchase details
• Account login credentials if you create an account
• Device and browser information, IP address, and browsing behavior on our site
• Any messages or communications you send us

We only collect information that is necessary and relevant to providing our service to you.

Your information is used to:

• Process and fulfill your orders and send order confirmations
• Communicate about your purchase, including shipping updates and support
• Prevent fraud and keep our store secure
• Improve our website and product offerings
• Send you marketing emails, if you have opted in (you can unsubscribe at any time)
• Comply with legal obligations

We only share your information with trusted partners who help us run our store:

• Shopify (our e-commerce platform) — to power the store and process orders
• Payment processors such as Stripe or PayPal — to handle transactions securely
• Shipping carriers — to deliver your order
• Email service providers — to send order and marketing communications

All third-party partners are bound by their own privacy and data protection policies. We share only the minimum information needed for them to do their job.

Our store uses cookies — small text files stored on your device — to help us remember your preferences, keep your cart active, and understand how visitors use our site. We also use analytics tools that may set their own cookies.

You can disable cookies in your browser settings at any time, though some parts of the site may not work as expected. By continuing to browse our store, you consent to the use of cookies as described here.

Depending on where you live, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to fix any inaccurate or incomplete information
• Deletion — request that we delete your personal data
• Opt-out — unsubscribe from marketing communications at any time
• Portability — receive your data in a portable, machine-readable format

To exercise any of these rights, contact us at contact.infor@dreamalignsleep.com and we will respond within 30 days.

We take the security of your information seriously. Our store is hosted on Shopify, which uses industry-standard SSL/TLS encryption for all data in transit. Payments are processed through certified, PCI-DSS compliant payment providers.

We regularly review our security practices and limit access to your personal data to only those team members who need it to serve you. No method of transmission over the internet is 100% secure, but we do everything reasonably possible to protect your information.

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. For example, order records may be kept for up to 7 years for accounting and legal compliance. If you request deletion of your account, we will remove your personal data promptly, subject to any legal retention requirements.

Our website may contain links to third-party websites. Once you leave our store, this privacy policy no longer applies, and we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any site you visit.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our store after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please reach out to us. We are here to help.